Running an accommodation business means juggling daily operations, booking management, admin, and guest experience — often simultaneously. Operational efficiency is what stops the small stuff from eating your day. Here are six practical ways to get there. 1. Centralise data through a booking management system Most properties use multiple online
Some accommodation providers sit ahead of the technology curve. Most are playing catch-up. A few don’t engage at all. Where do you sit, and what should you actually be investing in? Here’s a practical shortlist for hotels, hostels, and small independent properties — the tools that move the needle in
Abode now integrates with Lightspeed Restaurant (O-Series), a POS used by over 10,000 venues across Australia and New Zealand Lightspeed is a cloud based POS system specialising in hospitality, loved by over 10,000 venues across Australia and New Zealand. It caters to all types of venues: from small espresso bars to
The COVID-19 pandemic is still affecting the hospitality industry, and will arguably continue to do so in 2022. The industry has been forced to adapt to world-wide travel restrictions, with the biggest impact not only being on the travellers and tourists, but also on the accommodation providers who want to
It is now possible to send an email to multiple bookings selected via the Guest Information report. This feature is very helpful for a wide range of scenarios where properties need to send announcements to multiple bookings at once; e.g. to keep guests informed about important changes, such as updated requirements
We made improvements to some features and added new ones to our system that will make managing your accommodation easier. Banned Customers (Blacklist) This feature allows properties to create a list of ‘blacklisted’ customers based on an email address. On the booking page, any booking with a banned email
We’re happy to announce that AbodeBooking now integrates with SmartPay. SmartPay provides EFTPOS hardware terminals that can be used with multiple payment providers in New Zealand and Australia. The Abode/SmartPay integration allows payment amounts to be sent to the terminal and accepted with a card as normal – no more
In the shoulder seasons, it’s your local market that will fill up those last-minute spaces in your booking calendar. Looking for a deal on a weekend, or even mid-week getaway, it’s the guests a short drive away that you want to target. Think about where best to advertise your promotion,
We added a new option for you to use in your email templates: [Rooms] With the email tag [Rooms] you can let your guests know their room number and access code in a confirmation, arrival or reminder email. The tag will simply list the room number and door code (where
Abode is now a partner of Xero – the popular accounting software made in New Zealand and used by millions of people and businesses worldwide! Hello Everyone! Over the last few months the Abode team has been working hard on partnering up with Xero. A small number of Abode
Double-bookings damage your operations and your guest experience in one
The numbers are hard to ignore. 96% of Tripadvisor users
A glowing review from a happy guest is one of
Many properties are already using Stripe for their card-not-present payments
