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Help & Advice

7 ideas that will make a backpacker choose your hostel

  Price matters, but people and experiences matter more. In this post, we share some ideas that will make backpackers choose your hostel. Have more common spaces A welcoming and communal space is the soul of every hostel. Create as many of these - the kitchen,...

Want more backpackers through the door? Get online.

The future of hospitality and travel marketing is online. This is especially true for the digitally-savvy, always online backpacking community. Follow these simple suggestions to improve your online presence and get more guests through the door. 1. Get a great website...

How to increase your off-peak bookings

Very few properties are spared the periods when vacancies outnumber occupancy. Here are some tips to increase occupancy and boost revenue during your low demand period – be it a longer seasonal emptiness or a short-term mid-week downturn. Define your low period First...

#instacool tips & hacks to make people <3 your brand

Follow these epic Instagram tips for hotels, hostels and other properties to make the most out of your posts, including cool post ideas for days when you face the dreaded ‘Insta Block’. #1 Create a photo bank Instagram is all about visuals. Not surprisingly among the...

Six essential steps to attract Chinese tourists

Chinese tourist numbers to New Zealand are expected to more than double from 2017 to 2023 to around 913,000 visitors spending more than $4.3 billion annually. Here are some easy to follow tips to appeal to this high-spending, unique market. Market in their...

Technology in hotels and hostels – where to invest?

Some accommodation providers sit ahead of the technology curve, most are continually playing catch-up, and others just don’t play all. Where do you sit? And what technology should you be playing with? Here are our suggestions for a shopping list for technology...

Tips to improve your operational efficiency

With a long list of daily operational tasks, booking management and admin functions to think of, not to mention constantly striving to improve guest experience, achieving operational efficiency can be challenging. Here are some tips that can help.     1....

6 simple and cheap ways to make an impression on your guests

There is no better advertisement than a glowing testimonial or online review from a happy guest. Good managers think creatively and do little extra things (not necessarily expensive!) to make their guests feel special. Here are some easy ways for you to make a...

Why online hotel reviews matter to your business?

Consider this. 96% of TripAdvisor users are swayed into booking a property based on the property’s online ratings. Are you willing to risk this amount of potential revenue by ignoring online reviews? Review websites can have a significant impact on how...

How to avoid the dreaded double bookings?

Every hotelier’s worst nightmare; double bookings are bad for business efficiency and a terrible guest experience! So what can you do about it? Find the cause The solution to every problem begins with finding its cause. What could be causing double bookings or over...

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Abode + Lightspeed Restaurant (O-Series)

Abode now integrates with Lightspeed Restaurant (O-Series), a POS used by over 10,000 venues across Australia and New Zealand Lightspeed is a cloud based POS system specialising in hospitality, loved by over 10,000 venues across Australia and New Zealand.  It caters...

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Abode + Lightspeed Restaurant (O-Series)

Abode now integrates with Lightspeed Restaurant (O-Series), a POS used by over 10,000 venues across Australia and New Zealand Lightspeed is a cloud based POS system specialising in hospitality, loved by over 10,000 venues across Australia and New Zealand.  It caters...

read more

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Abode + Lightspeed Restaurant (O-Series)

Abode now integrates with Lightspeed Restaurant (O-Series), a POS used by over 10,000 venues across Australia and New Zealand Lightspeed is a cloud based POS system specialising in hospitality, loved by over 10,000 venues across Australia and New Zealand.  It caters...

read more

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