The future of hospitality and travel marketing is online. This is especially true for the digitally-savvy, always online backpacking community. Follow these simple suggestions to improve your online presence and get more guests through the door. 1. Get a great website An old and tired website with poor navigation and
You now have more options and control over your guest emails sent from AbodeBooking. Customised email templates (confirmation, reminder, checkout and blank/other), timed reminder and timed confirmation emails are now available! Key features included in the update made on 29 August include: Reminding guests of their stay, up-sell room
Some accommodation providers sit ahead of the technology curve, most are continually playing catch-up, and others just don’t play all. Where do you sit? And what technology should you be playing with? Here are our suggestions for a shopping list for technology in hotels, backpacking hostels and small independent properties.
With a long list of daily operational tasks, booking management and admin functions to think of, not to mention constantly striving to improve guest experience, achieving operational efficiency can be challenging. Here are some tips that can help. 1. Centralise data through a booking management system We’re all agreed
Every hotelier’s worst nightmare; double bookings are bad for business efficiency and a terrible guest experience! So what can you do about it? Find the cause The solution to every problem begins with finding its cause. What could be causing double bookings or over bookings? 1. Outdated information on distribution
Want to avoid overbooking or similar mistakes and truly distribute your inventory on a real-time basis? It is important that your booking management system integrates seamlessly with your channel manager and website booking engine. What does your booking management system do? A property management system (PMS) or booking management system
Double-bookings damage your operations and your guest experience in one
The numbers are hard to ignore. 96% of Tripadvisor users
A glowing review from a happy guest is one of
Many properties are already using Stripe for their card-not-present payments
